Privacy Policy

ekhalas.com is a digital platform operated and owned by Al Rajhi Telecom Company, a technology solutions provider headquartered in Riyadh, Saudi Arabia.

We may also receive information from third-party sources such as public databases or marketing affiliates.

We use your data to:

• Create and manage user accounts.
• Process orders and service requests.
• Provide support and respond to inquiries.
• Deliver marketing content with consent.
• Meet legal obligations.
• Improve platform functionality and user experience.
• Protect against misuse or fraud.

We do not sell your personal information. However, we may share it with:

• Trusted third-party vendors, including logistics and payment processors.
• Legal or regulatory authorities when required.
• Internal departments or affiliates within Al Rajhi Telecom for operational purposes.

All third parties must adhere to strict confidentiality and data protection standards.

All payment transactions are handled via PCI-DSS-compliant gateways. Sensitive financial information is encrypted and never stored directly on our servers.

We use cookies to enhance your browsing experience and collect analytics. You can manage cookie preferences via your browser settings.

You have the right to:

• Access, correct or delete your data.
• Withdraw consent to marketing communications.
• Restrict or object to processing where applicable by law.
• Request data portability.

To make a request, contact: customercare@ekhalas.com

Your personal data is stored only as long as necessary for the purposes outlined or as required by applicable law.

ekhalas.com is not intended for children under the age of 18. We do not knowingly collect data from minors.

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

We use technical and organizational safeguards, including:

• SSL encryption.
• Firewall protections.
• Role-based access controls.

While we take reasonable measures to protect your information, no online system can be guaranteed 100% secure.

We may update this Privacy Policy as needed. Any changes will be posted here, and continued use of the site constitutes acceptance of the revised terms.